Experience
Work Management
RTS Microsystems - Fort Scott, Ks
Technical Support / Help-Desk 2014 - Present
- Help Desk / Support
- Equipment Monitoring / Maintenance.
- Website Review / Modifications.
Wifi Here ISP - Fort Scott, Ks
Internet Service Technical Support 2012 - 2013
- Phone and in-house part time support duties
- Provided support with internet sales and services for remote clients outside DSL & Cable internet reach.
- Assisted with computer repair services and maintance for client and business machines.
- Transitional support with clients during transfers of Wifi service providers
McGregor Computer Services - Arma, Ks
On-site Technical Support 2004 - 2007
- Computer systems service
- Computer systems Spy-ware and Virus Cleanup
- User data transfers / recovery
- Picked up personal clients outside the Fort Scott area
RTS Electronics - Fort Scott, Ks
Technical Support / Customer Service 1999 - 2006
- Computer systems sales and service
- Hard drive data recovery / virus and malware system recovery
- Contracted Warranty Repairs for Panda, Equant, Best Buy, USNet, and Circuit City
- Developed software utilities for Caller ID, Modified/Restrictive Key Generators, and System Recovery Discs
APEX.COM - Pittsburg, Ks
Technical Support 1998 - 1999
- Internet Sales / Service
- Help Desk / Support
- Equipment Monitoring / Maintenance.
- Website Review / Support.
Call Center - Pittsburg, Ks
Telemarketing 1998 - 1998
- Magazine subscription sales
- Extended warranty sales
Short term employment to cover temporary additional financial expenses, while gaining additional phone skill training.
Pitsco - Pittsburg, Ks
Printed Media Center: 1993 - 1998
- Production / Screening / Assembly Operations
- Forklift Operator / Warehouse Inventory Management
- Transport and Delivery of Production / Catalog Materials
- Floppy / CD-ROM Media Duplication
Experience
Languages
Programming, Scripting, Markup
Experience
Software